EV charger fault finding
What charger information should I provide?
Mention any recent electrical or software changes. Give the model, displayed error, when charging last worked and whether another vehicle or charger has been tried safely.

EV charger fault finding — planning the work
For ev charger fault finding, identify the affected circuit or proposed addition before agreeing work. Existing condition, supply arrangements and testing can influence the specification and the extent of the job.
More questions
about this service.
Could the problem be with the vehicle rather than the charger?
Yes. Fault indications and the charging behaviour help distinguish vehicle, charge-point and supply issues. Product-specific support may be needed.
What should be covered at handover?
Check operation, test results and relevant handover documentation.
EV charger fault finding by area
Select a place to view this service for that location. Please provide the postcode when you enquire.